MP778 - Camber Sands Holiday Park - 2B Lodge

Positive: The place was as pictured. It was clean and stylish, I like that it was modern and everything was in good working order. Negative: It was difficult to find the location of the lodge and when I called up customer service to get directions the women was abrupt and was clearly irritated that I didn't know where to go

Positive: The lodge was lovely, but there were short white dog hairs on the carpet and it smelt of a pet. We know because my daughter is allergic to cat and dog hairs and her eyes puffed up. We chose this lodge because it was advertised as being pet-free, but clearly a pet has stayed there recently The bathroom smelt very damp, so suspect somebody had let a bath overflow which is a shame. A dehumidifier placed in there may help dry it out. One of the pillows was badly stained, the flooring under the sofas had dust, crumbs and a couple of pencils left under them, so not hoovered, and the top grill pan had been left unwashed. But the location of the lodge was lovely, and instructions regarding the key etc all good. Just wanted to flag up the pet issue and the less than brilliant cleaning, as these small details, when overlooked can have a bit impact on the quality of some guest's stay, particularly if they have allergies. But thank you anyway.